We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.
 
 
 

FAQ

How do I enquire about becoming a customer?
You can apply to join Solutions on-line at www.brilliantsolutions.eu by filling in the ‘Customer Application’ form.
We will then look at your application and get back to you within seven days.

What are the benefits of being a customer?
Solutions provides you with a personal service, based on your chosen pass type. We have a great network of contacts, allowing us to go the distance on your behalf. Whether it’s last minute restaurant reservations, priority access to exclusive events and preferred rates at the world’s finest establishments, arranging airport chauffeurs, last minute nannies or a fun packed weekend away – we won’t stop until we’ve made it happen. You can find all our exclusive ‘live’ benefits by clicking here.

Terms and conditions
The terms and conditions can be found here.

Is there a person I can talk to?
Yes, if you are a customer, you can call Solutions’ Assistance based on the chosen pass type. Your adviser is also multi-lingual.

Why did you choose the name Solutions?
Solutions is a brand new company offering a full range of solutions and services. Our aim is to give our best to assist you and to have our mission come true:
Enjoy the freedom to devote yourself to what really counts for you
And let us take care of all the rest.


Who would benefit from the services provided by Solutions?
Solutions is of most help to busy, successful people who value the time saved and the convenience. They are people who value quality and service and can benefit from Solutions’ closeness to the inside track and the breadth of its contacts.
Our site is designed to be easy to use, and our telephone service centre’s operation times are based on customers’ pass types. The assistants are multi-lingual and Solutions’ customers will get a first-class personal service.

What products and services will Solutions offer that cannot ordinarily be found?
Solutions brings together a number of different products and services, most of which are currently on the market but which might be complicated and time-consuming to source. Through our contacts and business relationships, we have made it relatively simple for members to take advantage of these deals. One call or one visit to the website should be all it takes.

What is the profile of the perfect customer of Solutions?
People turn to Solutions for different reasons. We have a widely based and eclectic membership who value the range of products and services that Solutions offers. We have members from all social classes and income groups, all of whom have joined because they share our philosophy of quality, reliability, style and service.

Who is behind Solutions?
Solutions’ Managing Director was born in Switzerland, where she has also grown up, but she has lived in Italy for over 30 years, where she gained extensive experience in the field of services, travel in general, air transport in particular; in the area of Marketing , with specific attention to market communication, public relations, press office, events’ organization and management; in the field of high level personal assistance and project coordination.

Solutions’ Team Members are experts in their own fields, with a wealth of contacts and connections. All share a passion for quality wherever it is found and are committed to seeking it out for Solutions’ customers.